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PRIVACY
POLICY
We
take
privacy
seriously
and
we
are
committed
to
ensuring
that
we
comply
with
our
obligations
under
the
Privacy
Act
1988
(Cth)
and
the
Australian
Privacy
Principles.
This
Privacy
Policy
explains
how
we
manage
the
personal
information
that
is
collected,
used,
disclosed,
and
stored
about
you.
We
will
review
this
Privacy
Policy
periodically
and
may
update
it.
The
current
version
will
be
available
on
our
website.
We
recommend
that
you
review
it
periodically.
Definition
of
personal
information
Personal
information
means
information
or
an
opinion
about
an
identified
individual
or
an
individual
who
is
reasonably
identifiable
whether
the
information
or
opinion
is
true
or
not
and
whether
the
information
or
opinion
is
recorded
in
material
form
or
not.
Information
we
collect
and
hold
The
kinds
of
information
we
collect
and
hold
includes:
names,
residential
address,
date
of
birth,
gender,
photographs
or
images,
personally
submitted
preferences,
bank
account
and
credit
card
information,
financial
information,
email
address,
and
additional
identify
verification
information.
How
we
collect
and
hold
information
Where
possible
we
collection
information
from
you
directly
when
you
open
a
betting
account
with
us
or
otherwise
use
our
Platforms.
You
can
browse
our
Platforms
without
opening
an
account
(and
having
to
provide
us
with
your
personal
information).
However,
if
you
wish
to
create
or
operate
an
account,
you
must
provide
us
with
certain
personal
information
so
that
we
can
meet
or
licensing
and
regulatory
requirements.
By
choosing
to
provide
us
with
personal
information,
you
consent
to
us
collecting
and
holding
your
personal
information.
We
collect
information
in
accordance
with
our
licensing
and
other
legal
requirements,
and
for
the
effective
and
efficient
operation
of
our
business.
The
purpose
which
we
collect,
hold,
use
and
disclose
information
When
we
collect
your
personal
information,
we
may
use
this
information
to:
1.
provide
you
with
the
services
you
have
requested,
or
meet
the
purpose
for
which
the
information
was
provided;
2.
upgrade,
enhance
and
personalise
your
experience
within
our
Platform,
and/or
to
tailor
our
information,
services
or
products
for
you;
3.
contact
you
for
direct
marketing
or
other
promotional
purposes;
4.
create
aggregated
data
about
our
clients,
such
as
average
age,
gender,
demographics
and
other
statistics
to
allow
for
the
more
efficient
operation
of
our
platform;
5.
investigate
or
verify
your
compliance
with
our
terms
and
conditions,
the
law
or
to
enforce
our
legitimate
rights
associated
with
this;
and/or
6.
determine
your
liability
with
respect
to
goods
and
services
tax
and
other
taxes.
We
may
disclose
your
personal
information
to
third
parties
for
the
purposes
of
conducting
our
business
including
(but
not
limited
to):
1.
to
enable
us
to
provide
our
services
to
you;
2.
to
enable
us
to
ensure
that
you
comply
with
our
terms
and
conditions;
3.
to
verify
your
identity
and
perform
other
obligations
under
our
legislative
requirements
such
as
the
AML/CTF
Act;
4.
for
planning,
research,
promotion
and
marketing
of
our
products
and
services;
5.
to
our
contractors,
technology
providers
and
other
external
service
providers
associated
with
the
operation
of
our
platform
(including
the
operation
of
our
websites
and
apps),
business
and/or
the
provision
of
our
services,
including,
without
limitation,
associated
data
centres,
web
hosting
providers,
payment
service
providers,
identification
verification
service
providers,
professional
advisors
and
consultants
(including
lawyers,
accountants,
tax
advisors
and
auditors);
6.
to
government
and
regulatory
authorities
and
other
organisations
as
required
and/or
authorised
by
law
or
for
the
purposes
of
resolving
customer
complaints
and
investigations
or
otherwise
permitted
under
the
Privacy
Act;
7.
to
law
enforcement
agencies
to
assist
in
the
prevention
of
criminal
activities;
8.
to
our
associated
companies/company
group;
9.
to
employees,
third
party
service
and
content
providers,
dealers
and
agents,
affiliates
and
suppliers;
10.
to
Australian
racing/sports
controlling
bodies
where
such
controlling
bodies
request
information
to
protect
and
maintain
the
integrity
of
the
racing/sports
code
or
where
we
consider
any
betting
activity
to
be
suspicious
or
unusual;
11.
to
a
successor
entity
in
the
event
of
a
business
transition,
such
as
a
merger,
corporate
reorganisation
or
to
a
purchaser
of
part
of
or
all
of
our
assets
12.
in
order
to
participate
in
activities
with
business
partners
and
sponsors,
who
will
be
identified
to
you
when
the
relevant
personal
information
is
collected;
13.
to
the
extent
necessary
to
carry
out
the
uses
which
are
set
out
above;
14.
to
co-operate
with
a
judicial
process,
a
law
enforcement
agency
or
sports
and
racing
bodies
necessary
to
protect
and
defend
the
rights
or
property
of
us
and
our
platform;
and/or
15.
to
lessen
or
prevent
unlawful
activity
or
serious
threats
to
individuals,
public
health
or
safety.
We
collect
your
Personal
Information
for
the
primary
purpose
of
providing
our
services
to
you.
We
may
also
collect,
use
and
disclose
your
Personal
Information
for
secondary
purposes
related
to
the
primary
purpose
including
in
circumstances
where
you
may
reasonably
expect
such
collection,
use
or
disclosure
and/or
for
purposes
including
(but
not
limited
to)
trading,
risk
management,
integrity,
compliance,
minimum
bet
laws
and/or
other
related
purposes
including
purposes
reasonably
required
by
applicable
Principal
Racing
Authorities
(Secondary
Purposes).
You
acknowledge
We
can
provide
your
Personal
Information
to
Punterstech
(the
provider
of
our
platform
technology
and/or
managed
trading
services)
-
who
can
also
use
and
disclose
your
Personal
Information
for
these
purposes
(including
Secondary
Purposes).
Further,
we
may
collect
information
from
Punterstech,
other
service
providers,
regulators,
racing
bodies,
sporting
bodies
and
other
third
parties
associated
with
our
products
and
services.
Collection
of
such
information
may
include
information
aggregated
by
a
third
party.
Should
any
personal
information
be
transferred
to
a
third-party,
we
will
take
reasonable
steps
to
ensure
that
the
information
disclosed
is
managed
by
the
third-party
in
accordance
with
Australian
privacy
laws.
Access
of
Information
Some
of
your
personal
information
can
be
accessed
in
within
our
Platforms,
including
under
My
Account.
To
otherwise
request
access
to
your
personal
information,
you
can
contact
us
at
[email protected].
Correction
of
information
Some
of
your
personal
information
can
be
changed
by
you
within
our
Platforms,
including
under
My
Account.
To
otherwise
seek
the
correction
of
your
personal
information,
you
can
contact
us
at
[email protected].
Complaints
If
you
have
any
complaints
relating
to
privacy,
you
can
contact
us
at
[email protected].
We
will
endeavour
to
respond
to
your
complaint
within
a
reasonable
timeframe.
If
we
do
not
respond
to
your
complaint
within
30
days,
or
if
you
are
dissatisfied
with
our
response
to
the
complaint,
you
have
the
option
to
make
a
complaint
to
the
Office
of
the
Australian
Privacy
Commissioner.
Further
information
is
available
at:
https://www.oaic.gov.au/.
Sharing
of
information
overseas
Our
operations
are
conducted
within
Australia.
It
is
unlikely
that
we
will
disclose
your
personal
information
to
overseas
recipients.
In
the
event
that
overseas
disclosure
of
your
personal
information
is
necessary
for
a
genuine
business
purpose
and/or
by
a
third
party,
we
will
take
reasonable
steps
to
ensure
your
personal
information
is
handled
to
the
same
standard
as
Australian
privacy
laws.
WHAT’S
GAMBLING
REALLY
COSTING
YOU?
For
free
and
confidential
support
call
1800
858
858
or
visit
gamblinghelponline.org.au
Your Bet Slip is
Empty
WHAT’S
GAMBLING
REALLY
COSTING YOU?
For free and
confidential
support call
1800 858 858
or visit gamblinghelponline.org.au